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Barriers to Therapy/ Counselling for Autistic People – Why Traditional Counselling Often Falls Short -

  • Writer: cerrie lantrua
    cerrie lantrua
  • Dec 21, 2025
  • 3 min read

Two people sat in chairs with a box overflowing with thoughts and ideas between them. Symbolising how an autistic person's process may create distance when not understood.

Neuronormative therapy models create hidden obstacles when counselling autistic individuals.


Psychotherapy /Counselling has historically centred non-autistic experiences. Bolton (2022) describes how the field has used a neuronormative frame that subtly positions autistic experience as something to be corrected or reduced, rather than understood.

Even approaches considered non-pathologising, such as person-centred therapy, have often relied on medicalised language within its literature. This creates an environment where therapy focuses on alleviating “symptoms” and teaching “acceptable” behaviours, rather than supporting authentic self-expression.


This can leave autistic clients feeling misunderstood, pressured to mask, and valued only when they appear neurotypical.


Diagnostic language can damage the therapeutic counselling relationship


Autism diagnostic criteria frequently use deficit-based language, particularly around social communication and interaction (Hume, 2022). When therapists carry this language into the therapy room, it can shape expectations in ways that actively harm the relationship.


Middleton (2023) highlights that many autistic people prefer identity-affirming language focused on difference rather than deficit. Therapy that is framed around what is “wrong” with the client creates distance, shame, and mistrust.


A well-known phrase within neurodivergent communities illustrates this clearly:

“If you’ve met one autistic person, you’ve met one autistic person.”

No two autistic people experience the world in the same way. Therapy must be based on the person, not the label.


Low expectations undermine safety and connection


Hume (2022) explains how some counsellors hold unconscious low expectations of autistic clients’ ability to connect, reflect, and engage emotionally. These assumptions can create a mismatch between autistic and non-autistic individuals in therapy.

Bolton (2022) also challenges the idea, found in some therapeutic literature, that neurodivergent individuals lack empathy or emotional depth. When therapists enter the room assuming limitations, clients often feel dismissed before they have even begun.


Autistic communication is often misunderstood


Autistic communication styles are frequently misread by therapists who lack neurodivergent-affirming training and understanding.

Leather and Leardi (2012) describe how presentations such as reduced eye contact, a flatter tone of voice, longer pauses, or a seemingly neutral expression are sometimes misinterpreted as:


  • Disinterest

  • Resistance

  • Emotional detachment

  • A lack of engagement in therapy


In reality, these are often natural, regulated states for autistic individuals. When therapists misinterpret these signals, the client can feel blamed for a problem that never existed.


The risks of directive, expert-led therapy


Ramsey et al. (2005) promoted a more directive approach to counselling with autistic clients, positioning the therapist as the expert who instructs clients in how to behave in social situations. This stance assumes deficit and prioritises adaptation to social rules over personal authenticity.


While structure can be helpful, a rigid expert-led model often undermines autonomy and identity, reinforcing the message that the client must change in order to be accepted.

Neuro-affirming practice instead views the client as the expert on their own experience.


Therapist authenticity is essential


Autistic clients are often highly attuned to incongruence. Hume (2022) describes how practised empathy, cliché phrases, scripted responses, and overly polished professional personas can feel deeply unsafe. Even tone of voice, posture, or clothing can influence trust. When therapists are not authentic, the nervous system of the autistic client often registers this as a lack of safety, making deeper therapeutic work almost impossible.


Effective therapy focuses on changing environments, not people


Bolton (2022) argues that disability should not be viewed as something that exists within the individual, but that is created by environments that fail to adapt.


In counselling, this means adjusting the process rather than attempting to fix the person.

Effective, accessible therapy for autistic people often includes:


  • Sensory-aware therapy spaces

  • Flexible communication styles

  • Clear structure and expectations

  • Collaborative pacing

  • Respect for autonomy and consent


Most importantly, it requires therapists to learn from autistic clients, rather than positioning themselves as the expert on their lives.


What autistic-affirming therapy really looks like


Therapy becomes effective when it:


  • Moves away from deficit-based frameworks

  • Values difference instead of pathology

  • Is collaborative rather than corrective

  • Is grounded in warmth, honesty, and authenticity

  • values the clients lived experience

  • adapts to the client and their needs within the space


Final thoughts


Autistic people are not “too complex” for counselling. They are not resistant. They are not broken.


The real issue is that much of traditional counselling has not yet learned how to truly meet autistic people where they are.


When counselling shifts from trying to normalise to genuinely understanding, it becomes what it should have been all along: a space of safety, dignity, and real healing.

Creating a space where the indivudl feels, seen, heard and respected fully as they are. This is why I work in a person-centred way, where each client is the expert of their own experience.


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